FAQ

Authorisation

We are the official distributor for Allstar fencing products in Singapore. List of distributors can be found here

 

Custom Orders

If you wish to  order Allstar products not listed in our store, you may email us the product code at david@asgardfencing.com, and we will process the order for you.

Product codes can be obtained at the official Allstar catalog here.

 

Payment

We accept all major credit cards, as well as cash on delivery (COD).

 

Delivery Timeframe

We will deliver within the week if the item ordered is already in stock.

If the item is not in stock, we will have to await delivery from the main Allstar factory. Delivery typically takes four to six weeks to arrive.

For further information you can contact us at david@asgardfencing.com.

 

Refunds and Exchanges

We will allow for refunds or exchanges within 30 days of delivery/collection of the item(s). However, the item(s) must be unused and in it's original packaging with the original tags attached.

There will be no refunds or exchanges for items with custom designs, name or flag prints, or custom sizes.

For refunds and/or exchanges, please contact us at david@asgardfencing.com